Via Rail

In partnership with

Essential Accessibility logo
Essential Accessibility
man in wheelchair

VIA Rail, in partnership with eSSENTIAL Accessibility, has come together with leading global brands to offer a free assistive technology app that helps people with disabilities better navigate the web, enhancing VIA's customer service and creating a more inclusive online experience.

Trouble typing, moving a mouse or reading?

Get the eSSENTIAL Accessibility™ assistive technology app for free!

People who have trouble typing, moving a mouse or reading due to a variety of conditions such as:

  • Stroke/paralysis

  • Arthritis

  • Multiple Sclerosis (MS)

  • Parkinson's disease

  • Cerebral Palsy (CP)

  • Mild visual impairment

  • Limited proficiency in English

  • Literacy deficiencies

  • Dyslexia

  • Other learning or reading issues

Trouble typing, moving a mouse or reading?

Get the eSSENTIAL Accessibility™ assistive technology app for free!

Simple to use, the eSSENTIAL Accessibility assistive technology app is activated in moments.

Contact eSSENTIAL Accessibility for app support

Email support Email
Phone support Phone
User Guide

Using a Mac? Click here to learn about using the app on an Apple computer.

Via Rail vista

VIA Rail offers people of all abilities a safe, comfortable and economical travel experience.

Serving 450 communities across Canada, from east to west coast and north to Hudson Bay, VIA Rail aims to be the best travel experience in the country for people of all abilities.

Offering more than four million annual travelers safe, efficient and economical passenger transportation service, and always working hard to best accommodate customers with special needs, VIA Rail is truly a "more human way to travel."

Learn more about VIA Rail >>
VIA rail jobs


VIA Rail offers its employees
opportunities for personal and
professional growth and is devoted to
cultivating a productive, welcoming and supportive workplace that truly reflects Canadian society — diverse and

Find a job at VIA Rail »

VIA Rail accessibility


Committed to providing safe and friendly travel for people of all abilities, VIA Rail offers customers with special needs priority boarding and assistance, and ensures that caregivers and service animals always travel for free.

Learn more »

VIA Rail Community


VIA Rail believes in doing its part to build a better world. Whether by partnering with youth foundations, supporting not-for-profit groups and environmental initiatives, or through community service, VIA is committed to giving back to the country it serves.

Learn about how VIA Rail gives back »

Please note that the range of VIA Rail's special and adapted services may vary from one region to another, depending particularly on station facilities and train cars. To help ensure that your individual needs are met and that your trip with VIA is as comfortable and pleasant as possible, please:

  • Book travel 48 hours or more in advance
  • Call VIA to purchase tickets at 1 888 VIA-RAIL (1 888 842-7245) or TTY 1 800 268-9503 (hearing impaired)