In partnership with

Essential Accessibility logo

Omni Hotels & Resorts creates genuine, authentic guest experiences at 60 distinct luxury hotels and resorts in leading business gateways and leisure destinations across North America and continues to grow with more than 20,000 associates and 21,000 upscale guest rooms.

The brand is frequently recognized by top consumer research organizations and travel publications and was ranked “Highest in Guest Satisfaction Among Upper Upscale Hotel Chains” in the J.D. Power 2015 North American Hotel Guest Satisfaction Index StudySM, as well as named Luxury Hotel Brand of the Year in the 2014 Harris Poll EquiTrend® Ratings.

Omni recognizes that its guests are diversified, often with a range of accessibility needs, and opens its doors to all visitors.

"At Omni Hotels & Resorts, we are committed to providing our guests with exemplary customer service – not only meeting their needs, but exceeding their expectations."

– Michael J. Deitemeyer, President


People who have trouble typing, moving a mouse or reading due to a variety of conditions such as:

  • Stroke/paralysis
  • Arthritis
  • Multiple Sclerosis (MS)
  • Parkinson's disease
  • Cerebral Palsy (CP)
  • Dyslexia
  • Mild visual impairment
  • Limited profiency in English
  • Literacy deficiencies
  • Other learning or reading issues


Simple to use, the eSSENTIAL Accessibility assistive technology app is activated in moments.

User Guide

Using a Mac? Click here to learn about using the app on an Apple computer.


Web Friendly


You’ll likely sense Omni’s hospitality from your first visit to its website. Omni’s easy-to-use online reservation system allows people with disabilities to search instantly for accessible accommodations. Room descriptions provide specific details about individual modifications, so that you can find the perfect room to best meet your own needs.

Web Friendly to EveryoneLEARN MORE


Omni Hotels & Resorts provides numerous accommodations for guests with disabilities. Accessible rooms and ADA assistance kits (visual/vibrating alarm clock, telephone amplifier, etc.) are available for our guests with mobility or hearing disabilities. Our commitment to ensuring guest satisfaction extends to making sure that all guest needs are exceeded for an enjoyable stay.



Omni Hotels & Resorts treats every associate as a valued member of our family. We are committed to inspire and reward our associates through engagement, growth and involvement. Through diversity and inclusion Omni Hotels & Resorts is able to create unique and memorable experiences for our guests and our associates. A career full of accomplishments awaits you at Omni Hotels & Resorts.