eSSENTIAL Accessibility integrates web accessibility compliance and assistive technology to enhance the customer experience for people with disabilities.

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Web Accessibility, Assistive Technology and Channel for customers with disabilities

Digital Accessibility Compliance

Our ongoing digital accessibility services help you meet the WCAG 2.0 technical guidelines to comply with standards such as ADA, Section 508, AODA, ACAA and CVAA.

  • Web Accessibility User Testing Icon

    User Testing

    Our team of people with disabilities identify gaps by using assistive technology to test against technical and functional requirements.

  • Web accessibility Audits Icon

    Web and Mobile Audits

    We provide ongoing progression testing, which follows the W3C conformance methodology, ensuring that your website and mobile apps conforms to the appropriate accessibility requirements.

  • Web Accessibility PDF Remediation Icon

    PDF Remediation

    We remediate your PDFs to make sure that they are properly tagged and compliant with the relevant standards.

  • Web Accessibility Multimedia Accessibility Icon

    Multimedia Accessibility

    We make sure that your online audio and video recordings are accessible to all by providing captions, transcripts and audio descriptions.

  • Web Accessibility Training icon


    We offer technical training for web developers, QA personnel and content authors, as well as non-technical training for staff interested in learning about digital accessibility. Our training is available on-site at your offices or remotely.

Who does it accommodate?

People who have difficulty reading a screen or hearing due to:

  • Visual impairments
  • Hearing impairments
  • Learning disabilities

Assistive Technology

Our unique assistive technology app enhances the customer experience in the omni-channel web.

With the eSSENTIAL Accessibility desktop and Android app, customers with disabilities can effortlessly:

Make purchases or conduct transactions anytime, anywhere.
Have a consistent experience with your brand across devices.
Navigate a website to gather information as a part of their buying journey.
Desktop and Smartphone App Preview in Mockups

Who does it accommodate?

People who have difficulty typing, moving a mouse, reading a screen or using a touch-screen smartphone due to a variety of conditions such as:

  • Age-related factors
  • Stroke
  • Paralysis
  • Arthritis
  • Dyslexia
  • Multiple Sclerosis
  • Cerebral Palsy
  • Parkinsons


When your customers click on the icon, a transformative experience awaits. Marketers can engage people with disabilities and build relationships.

On the Channel, marketers can:

Feature relevant promotions.
Highlight services available for people with disabilities.
Create a disability-friendly brand presence.
MasterCard Channel in Regular Browser on Laptop Hover over image to see the Desktop App browser

Don't Just Take Our Word...

“We are excited to partner with eSSENTIAL Accessibility, and know that by doing so, we will be providing all of our website visitors with an equal browsing experience.”

Andrea Dietrich , BRF Corporate Marketing Manager