eSSENTIAL Accessibility Academy:
Expert-Led, On-Demand Training

Upskill your team with access to our eSSENTIAL Accessibility (eA) Academy—on-demand digital accessibility development training courses mapped to specific job functions.

It’s a learning experience that will embed best practices into every organizational workflow.

  • Specialized on-demand content created by accessibility experts
  • Role-based learning for designers, developers, testers, authors, marketers and more
  • Customized workshops to help you meet your organization's objectives
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Trusted by hundreds of the world’s leading brands

Accessible by default

Accessibility isn’t about checking a box or a one-time proof of compliance. It’s an overall shift in thinking: how do you integrate accessibility considerations and best practices into every job function and workflow throughout your organization?

The eA Academy.

Our accessibility development training courses are designed by digital accessibility subject matter experts, delivering specialized content for web developers, designers, quality assurance (QA) testers, editors, marketers, and customer service representatives. And we’ve mapped learning paths for each of these roles.

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Conceptual example of the on-screen view of self-paced accessibility training courses library in the eA Academy

Role-based learning

Whether your team is new to digital accessibility and needs a basic understanding, or your developers are ready to dive into coding fundamentals, we have the course content to match. Each employee can manage their own progress on our LMS, learning at their own pace, in their own style.

And in addition to our on-demand offerings, we can customize specialized, instructor-led workshops for your specific organizational needs, all included in our Accessibility-as-a-Service model.

Introduction to Digital Accessibility

A high-level overview of digital accessibility fundamentals. Topics include:

  • The case for digital accessibility
  • How to embed accessibility into your organization
  • What are the Web Content Accessibility Guidelines (WCAG)?

Understanding Accessible Experiences

A window into the day-to-day digital experiences of people with disabilities. Topics include:

  • Overview of common disabilities
  • Assistive technologies
  • How disabilities affect digital experiences

Disability Etiquette

How to properly provide an accessible experience for people with disabilities. Topics include:

  • The different types of disabilities and their impact
  • Key considerations for communication about disability
  • Best practices for being inclusive of people with disabilities in your work and conversations

Global Accessibility Laws

An overview of various global accessibility laws, including:

  • An introduction to each law, with a focus on those governing America, Canada, and Europe
  • Who each impacts
  • Risks of non-compliance
  • The relevance of WCAG standards

Overview of WCAG

An introduction to the Web Content Accessibility Guidelines (WCAG), including:

  • The history and intent of WCAG
  • How to better understand the goal of each of its 13 guidelines
  • How to apply each to web accessibility work

Creative Accessibility Fundamentals

Best practices for creating and designing web-based content, as outlined by WCAG. Topics include:

  • Contrast
  • Color reliance
  • Hyperlinks
  • Images
  • Headings
  • Lists
  • Legibility
  • Text formatting
  • Writing clearly and simply
  • Reading order and focus order
  • Additional screen reader considerations

Developer Fundamentals I

The first in a two-part series covering the fundamentals of developing accessible digital experiences, as outlined by the Web Content Accessibility Guidelines (WCAG). Topics include:

  • Accessible navigation
  • Keeping content readable
  • Semantics and structure

Developer Fundamentals II

The second in a two-part series covering the fundamentals of developing accessible digital experiences. We take a deeper dive into creating accessible tables, forms, and custom controls. Topics include:

  • Forms and error remediation
  • Time limits
  • Accessible keyboard and touchscreen experiences

Web Accessibility Testing

A focus on the Website Accessibility Conformance Evaluation Methodology (WCAG-EM). We break down each of the steps listed in the methodology to help you understand how to better evaluate your website. Topics include:

  • Defining the evaluation scope
  • Selecting and auditing a representative sample
  • How to interpret and report the findings

Mobile Accessibility Testing

Common pitfalls of mobile applications, providing a methodology to help you avoid them. Topics include:

  • Defining mobile accessibility
  • The mobile testing process
  • Potential challenges you might face during the process

Document Accessibility: Microsoft Word

Best practices for creating and formatting an accessible Word document. The course looks at why these practices are necessary, and includes a detailed guide on how to implement them in your next document. Topics include:

  • How to ensure your images are accessible
  • Using headings to create a proper document structure
  • How to effectively use columns to format your content
  • The best practices for making a table
  • How to check and improve the readability of your content
  • What your file metadata should include
  • How to leverage Word's Accessibility Checker
  • How to export your document as an accessible PDF (Portable Document Format)

Document Accessibility: Microsoft PowerPoint

Best practices for creating and formatting an accessible PowerPoint document. The course explains how these practices can help those with disabilities and includes a detailed guide on how to implement them when creating your next presentation. Topics include:

  • What your document metadata should include
  • How to ensure your images are accessible
  • Setting an effective reading order
  • Why a good slide title is necessary
  • Best practices for making a table
  • How to leverage PowerPoint's Accessibility Checker
  • How to export your document as an accessible PDF (Portable Document Format)

Document Accessibility: Adobe InDesign

Best practices when creating and formatting an accessible InDesign document. You will learn how these techniques help people with disabilities, and you will receive a practical support guide for your everyday use. Topics include:

  • Creating document structure using headings, lists, text frames, links, and text anchors
  • How to create an accessible table of contents
  • Creating a logical reading order for your document

Document Accessibility: Basic Acrobat DC Pro

Best practices for creating and formatting an accessible PDF (Portable Document Format) document, with a practical guide to help during everyday use. Learn how these techniques impact individuals with disabilities. Topics include:

  • How to create and set up your document
  • The layers that make up a PDF
  • Common accessibility issues to be mindful of

Screen Reader Training: NVDA

NVDA (NonVisual Desktop Access) is a freely downloadable Windows compatible screen reader that describes what is on screen. The auditory descriptions of onscreen elements help you navigate the screen, which is necessary for people who have vision impairments. Digital practitioners need an understanding of how screen readers work to keep in mind while creating digital experiences. In this course, you will learn:

  • How a screen reader experience is different from a traditional desktop experience
  • How screen reader users navigate digital experiences
  • Relevant screen reader statistics
  • How to configure your screen reader for the first time
  • Basic commands for using your screen reader
Plus: practice what you’ve learned with practical exercises designed to highlight different features of the screen reader experience.

Screen Reader Training: VoiceOver

VoiceOver is macOS's built-in screen reader that describes what is on screen. The auditory descriptions of onscreen elements help you navigate the screen, which is necessary for people who have vision impairments. Digital practitioners need to have an understanding of how screen readers work to keep in mind while creating experiences. In this course, you will learn:

  • How a screen reader experience is different from a traditional desktop experience
  • How screen reader users navigate digital experiences
  • Relevant screen reader statistics
  • How to configure your screen reader for the first time
  • Basic commands for using your screen reader
Plus: practice what you’ve learned with practical exercises designed to highlight different features of the screen reader experience.

Screen Reader Training: JAWS

JAWS is a computer screen reader program for Microsoft Windows. The auditory descriptions of on-screen elements help you navigate the screen, which is necessary for people who have vision impairments. Digital practitioners need to have an understanding of how screen readers work to keep in mind while creating experiences. In this course, you will learn:

  • How a screen reader experience is different from a traditional desktop experience
  • How screen reader users navigate digital experiences
  • Relevant screen reader statistics
  • How to configure your screen reader for the first time
  • Basic commands for using your screen reader
Plus: practice what you’ve learned with practical exercises designed to highlight different features of the screen reader experience.

Communication and Sensitivity for Customer Service Representatives

Training for customer service representatives regarding how to support and create accessible experiences for those with disabilities. Topics include:

  • Understanding common disabilities
  • Inclusive, people-first language
  • Best practices for accessible communication

Social Media Accessibility

A practical guide to making social media content more accessible. While social media platforms offer some features for improving accessibility, none are a full solution. In this course, you’ll learn:

  • Tips and tricks for using social media
  • Creating accessible media on social media platforms

Color Fundamentals for UI

Develop a fundamental understanding of the role color plays in designing accessible web experiences. You’ll learn best practices for digital content, including contrast, color requirements, in-text hyperlinks, and flashing content. Topics include:

  • The user interface (UI) designer’s responsibilities for color and contrast
  • Contrast requirements and exceptions for web-based elements
  • Integrating accessible color and contrast into design processes

Image Fundamentals for UI

Best practices when designing images for your digital experiences. You’ll develop a deep understanding of alternative text guidelines, text on images, and images of text. Topics include:

  • The user interface (UI) designer’s responsibilities for images
  • The importance of accessible images and their impact
  • Contrast requirements for text on images and images of text

Buttons and Links for UI

Learn about the importance of making buttons and links accessible in your digital experiences. Through this course, you’ll gain an understanding of making components responsive and best practices for creating legible buttons and links. Topics include:

  • Contract requirements for buttons and links
  • Designing responsive buttons and links
  • Ensuring buttons and links are readable

Color Fundamentals for UX

Develop a fundamental understanding of the role color plays in designing accessible web experiences. You’ll learn best practices for using color, contrast of text, and links. Topics include:

  • How color impacts user experience (UX)
  • Standards, tools, and techniques to ensure accessible color palettes
  • Using additional cues to convey information

Image Fundamentals for UX

Best practices when designing images for your digital experiences. You’ll develop a deep understanding of alternative text guidelines, how images impact user experiences (UX), and non-text content UX designers are responsible for. Topics include:

  • The user experience designer’s responsibilities regarding images
  • How images impact the user experience
  • Types of non-text content UX designers should consider in the design process

Buttons and Links for UX

Learn about the importance of making buttons and links accessible in your digital experiences. Through this course, you’ll learn how to allow users to interrupt accidental button activations and why skip links are important. Topics include:

  • Keyboard accessible buttons and links
  • Best practices for pointer cancellation
  • Documenting expected behaviors when interacting with buttons and links

Writing Alt Text for Content Designers

Best practices for crafting meaningful and effective alternative text on images. You’ll learn the purpose of alternative text, and when and how to use it. Topics include:

  • The content designer’s responsibilities in writing alternative text
  • Developing meaning and descriptive alternative text
  • Creating consistent and streamlined alternative text for people using assistive technologies

Writing Basics for Content Designers

Develop a deep understanding of the role content designers play in digital accessibility. This course will dive into writing responsibilities relating to accessibility and the importance of meeting accessibility requirements. Topics include:

  • Copy required for specific user interface (UI) elements
  • The content designer’s responsibilities in making those UI elements accessible

Explore our digital accessibility solution

A self-paced, on-demand, customized learning experience through the eA Academy, and all included in our Accessibility-as-a-Service model.

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