Accessibility Auditing:
Technology + User Testing

Comprehensive accessibility testing leverages the efficiencies of technology with agile, expert evaluation.

The best of technology and expertise, with results delivered through the eSSENTIAL Accessibility (eA) Platform.

Automated and manual evaluation covering all WCAG success criteria
Testing of your most critical user paths to ensure they’re barrier free
Audits prepared by accessibility experts, including individuals with disabilities

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Trusted by hundreds of the world’s leading brands

Start with a scan

With automated scanning, an algorithm continuously evaluates code to identify certain accessibility errors. A scan will reveal a “health score” based on its findings, providing a baseline to measure improvement over time.

And while having a great scanner is key, having a platform that makes sense of the results is crucial. And no other platform can provide context and clarity to accessibility findings with greater visibility to the history of issues identified.

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Results of an automated accessibility scan

Practical, actionable results

Automated scans test against approximately 30 percent of WCAG success criteria, often producing hundreds of findings, which can be overwhelming. This is where the eA Platform comes in.

Our Auto-Match Findings feature automatically matches findings it has detected previously, identifying whether an issue was flagged before, then groups results together.

It also recognizes issues that have been corrected and closes them, enables you to dismiss false positives (common with every scan), and allows you to sort findings, review their impact, and prioritize addressing them.

Reports are streamlined and more actionable to simplify operations and save developer time.

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Scanning and monitoring

Automated scanning: The eA Platform enables you to run a quick scan on a single URL or a comprehensive accessibility test of an entire site.
Continuous monitoring: With real-time, always-on monitoring, we flag any new accessibility issues that have been introduced, enabling teams to fix them faster.
Health reports: Report results are understandable and actionable on our easy-to-navigate, comprehensive dashboard.
Remediation recommendations: We don’t just identify issues, we clearly describe them, pinpoint where they were found, and provide guidance for fixing them.
Auto-Match Findings: This feature gives visibility into the history of accessibility findings, context for new findings that appear, and more control to prioritize and fix them.
Projects and Tasks with issue tracking: Group, prioritize, assign, and track progress within the eA Platform through its integration with Jira and other project management software.
Portfolio management: Access an at-a-glance view of a portfolio of digital assets, streamlining maintenance efforts for easy management of accessibility compliance.
CI/CD integration: Embed our auto scanning capability earlier into the development process, catching errors during the build phase, avoiding the inefficient break/fix approach.

Discover your accessibility health score

Agile accessibility audit

Expert accessibility testing and evaluation are critical components for any successful, sustainable digital accessibility program. AI or automation on their own can’t engage with a site in the same way a person can.

Our comprehensive approach starts with an initial evaluation, validating the results of automated scanning and checking for the remaining 70 percent of WCAG success criteria an automated scan can’t catch.

Next, we conduct a critical path analysis, understanding important user flows and testing those flows to spot any barriers to access (so we can then help you fix them). And our auditing includes user testing—evaluation done by people with disabilities.

The result is a comprehensive view that will reveal the true state of your accessibility.

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How it works

Diverse team Our team of professional testers includes individuals with disabilities working from a wealth of experience to identify new errors and verify those that have been fixed.
Multiple technologies Our testers evaluate your experience using a variety of assistive technologies on a variety of operating systems to ensure accessibility for every combination.
Comprehensive reporting Reporting aggregates results from automated and manual evaluations, including our critical path analysis. And we provide guidance for fixes.
Progression testing As you fix accessibility issues and potentially introduce new ones, we keep pace to ensure your experiences remain accessible and you continue to meet your objectives.

Engage our experts

Design Evaluations

Catch accessibility errors earlier.

Share your website, app, or product designs with our experts, and we’ll work with you on a comprehensive evaluation of any accessibility issues. The resulting report will include actionable feedback to incorporate immediately, solution best practices, and reference resources.

Finding and fixing bugs during design prevents them from making their way to a live environment. And our collaborative review, with references and resources, will help train your team members over time, enabling them to deliver accessible design by default.

Download our Design Evaluations Overview.

Way beyond web

Our comprehensive manual testing and auditing doesn’t begin and end with websites.
Our team has the experience and expertise to evaluate any digital product in your portfolio: