CLO, CRO | General Counsel
Mitigate Risk: The Best Defence is ADA / WCAG Compliance

Schedule a Demo
Photo of prominant women in business jacket looking at camera

The Demand Letter

A web accessibility lawsuit is a preventable conflict that can affect your organization’s public image. Be prepared for the worst by knowing what to do if it happens to you.

If you’ve been served with a complaint or lawsuit for violating ADA or other WCAG-derived regulations, there are steps you can take to quickly demonstrate conformance. This action plan provides immediate measures for mitigating escalation of legal threats over digital accessibility issues. Download the plan or contact us directly for a quick resolution and authenticated path to WCAG compliance.

Download Action Plan

The Accessibility Audit

The audit process will complete automated, technical, and functional tests on the user interface of your website, wireframes in development, and mobile apps.

This will allow us to identify barriers faced by people with disabilities, as per WCAG 2.0 Level A and AA success criteria. Upon completion of the audit, we will provide reports with key recommendations and fixes with code-level snippets.

An accessibility audit is a thorough, professional evaluation of how well your digital properties meet the needs of people with disabilities. This isn’t something anyone can know just by glancing at your website, or spending a few minutes using your app. When an audit is carried out properly, every component is examined and tested by experts, so that when it’s complete, you can be confident that the report has identified any and all barriers.

Request an Audit

Certification & Conformance

Accessibility & Conformance Statements

An accessibility statement is a public information page that relays your internal policies, as well as your commitment to meeting digital accessibility standards, requirements and guidelines. It also contains your contact information, should a user experience an accessibility issue. You will receive a conformance statement when your digital properties meet WCAG 2.0 technical requirements.

Connect with an Expert

Accessibility Laws

Act now to avoid massive disruption to your enterprise.

Digital accessibility is a legal requirement that will not be ignored, and one that you must act on before it acts on your organization. The WCAG 2.1 AA guidelines are the basis for global legislation where your responsibility is well defined and absolute.

If served with a suit, your organization will be compelled by judgement to do this important work, as well as cover plaintiff legal expenses. Proactive protective measures are faster and simpler than you might expect; click to learn more.

Request an Audit

The eSSENTIAL Accessibility Difference


Our testing methodology seamlessly integrates with your organization’s development cycles, and our team of testers aligns their feedback to coincide with weekly sprints. This approach ensures that recommended fixes are properly implemented.


Backed By Experts

If you have more complex accessibility fixes, you will receive support from a dedicated compliance specialist and testing team. Should the scope of the project change over the course of the engagement, we can add resources as needed.

Bespoke Approach

Getting on the path to accessibility is often overwhelming. We streamline this process by tailoring your audit report, adjusting the project deliverables to match your timelines and lifecycle, and building a personalized Prioritization Level Analysis report for your team.


We understand the importance of security, and have taken all the necessary precautions to ensure that your information and evaluation results are secure.

What is Assistive Technology?

eSSENTIAL Accessibility’s innovative Assistive Technology toolbar and mobile application enhances the customer experience for people who have trouble typing, moving a mouse, gesturing or reading a screen.

The technology is a suite of keyboard, mouse and touch replacement solutions designed to make the digital world accessible to people with physical disabilities.

With the assistive technology applications, customers can effortlessly:

  • Make purchases or conduct transactions anytime, anywhere
  • Have a consistent experience with your brand across devices
  • Navigate a website to gather information as part of their buying journey
Assistive CX Technology

Why Include Assistive Technology?

  • stars image

    Enhance Customer Experience

    Your responsibility is well-defined and absolute.

  • mobile device image

    Part of the W3C’s Essential Components of Web Accessibilty

    Build products and services that are effective, efficient, and satisfying for all users.

  • desktop device image

    Reasonable Accommodation

    Provide access for everyone.

Learn More

laptop device image

Assistive Technology for Browsers Info

A solution designed to make the digital world accessible to people with physical disabilities.

Read More about Assistive Technology for Browsers Info
android device image

Assistive Technology for Android Info

Assistive technology tailored for use on mobile devices using the Android OS.

Read More about Assistive Technology for Android Info

Why Accessibility?

Digital accessibility isn’t just about WCAG or ADA compliance. It’s about reaching and serving 100% of the world’s population.