When we increasingly rely on web technology to carry out our day-to-day tasks, it often reduces the demand for other ways that services are delivered. That’s certainly true in the financial industry, where more online services mean fewer physical locations for serving customers. In the 10-year period between 2007 and 2017, the number of bank […]
The Accessibility for Ontarians with Disabilities Act (AODA) is a law, passed in 2005, that’s designed to increase the participation of people with disabilities in Ontario society. It aims to do this by improving the accessibility of facilities, goods and services, including web-based services. Under the AODA, web-based services are considered accessible if they follow […]
If your organization has an e-commerce platform and you haven’t yet thought about web accessibility, then you’re doing your own brand a major disservice. That’s especially true if you make 100 percent of your sales online. But it’s also true if, like most retailers, you have an online store or downloadable shopping app – or […]
What is a web accessibility conformance statement? It’s a badge of honor, in a way. A conformance or compliance statement lets your customers and contacts know that you have brought your digital properties into compliance with web accessibility guidelines. The statement is often written by a third-party expert who has thoroughly evaluated and tested your […]
Multimedia – combining more than one type of media together, whether it’s text, images, audio, video or animation – is an increasingly popular online marketing tool. Companies use it in the hopes of attracting more traffic, viewers and, ultimately, customers and clients. But if multimedia isn’t accessible to people with disabilities, then it’s having the […]
More and more organizations understand the importance of web accessibility – that is, ensuring that their internal and external digital properties and mobile apps are free of any barriers that would make it difficult for people with disabilities to use them. They realize that digital as well as physical accessibility is a right, and that […]
Although digital accessibility is not specifically written into the ADA – this law was signed in back 1990, when web technology had not yet become an integral part of society – it has been listed as a requirement for compliance in U.S. Department of Justice rulings. Title III of the ADA is very clear that […]
A VPAT, or Voluntary Product Accessibility Template, is a document that may let you know – before you’re locked into making a purchase – how easily people with disabilities can use a technology-based product or service. If your organization, school or company routinely purchases information and communication technology (ICT), you may be legally obligated to […]
If you do business in the retail industry, then Title III of the ADA applies to you. This part of the Americans with Disabilities Act (ADA) bans discrimination against people with disabilities in places of “public accommodation.” These are defined as places of commerce that fall within 12 broad categories. “Service establishments” include hairdressing salons, […]
Web accessibility means that websites, apps and other online technologies have been designed in a way that makes it possible for people with a variety of disabilities to interact with them. They can perceive them, understand them and use them without effort. Web accessibility also tends to make the operation of technology easier for other […]
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